RecruitFirst Pte. Ltd
Grow your company with RecruitFirst!
The business environment today is a highly competitive one, which is ever evolving. Having the right human resource business partner with a strong network of consultants and candidates has become key to the success of industry leading businesses.
RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. Our mission is Helping People Find Better Jobs, and Organisations Find Better People. We live by this mission by ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Be the first to recruit with us and start realising the value-add that we are able to provide to your organisation!
Enjoy the expansive array of human resource solutions and network which RecruitFirst has to offer.
Together with our affiliates, we have operations in 8 countries and 10 cities across Asia Pacific – Singapore, Kuala Lumpur, Bangkok, Hong Kong, Shanghai, Beijing, Guangzhou, Taipei, Tokyo and Seoul. This geographical network gives us the strategic advantage of acquiring the best candidates to satisfy the human resource strategies of multi-national companies. In addition, with this large network of consultants, we are also able to provide for all your human resource needs, including, temporary staffing, contract staffing, executive search, payroll services, global placement or management consultancy.
Ops Support Engineer (5 days / Up to $2800 / East & West)
jobsDB Ref. JSG400003003630607
Employer Ref. 6430396
► Full Time
► Location: East & West
► Monday – Sunday (5 working days on 12 hours rotating shift basis)
Job Description:
• Provide Technical Support through phone, email, tickets and onsite channelsHandle high volume of documents
• Monitoring of internal and external networks, Services and Systems
• 1st level support on transmission, routing, switching equipment and VoIP services
• Perform power verification, power cycling of equipment
• Installing of new racks / Perform mounting of equipment onto racks
• Install patch cords / assist in troubleshooting physical connectivity
• Perform visitor escort
• Manage ticket queue and take ownership and responsibility of queries, issues and problems assigned.
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
• Support change requests and maintenance / recovery activities including tracking, verification and documentation
• Prepare incident, performance and capacity reports
• Participate in Certification / Audit compliance and process enhancement activities
• Create process and support documentation
Job Requirements:
► Location: East & West
► Monday – Sunday (5 working days on 12 hours rotating shift basis)
Job Description:
• Provide Technical Support through phone, email, tickets and onsite channelsHandle high volume of documents
• Monitoring of internal and external networks, Services and Systems
• 1st level support on transmission, routing, switching equipment and VoIP services
• Perform power verification, power cycling of equipment
• Installing of new racks / Perform mounting of equipment onto racks
• Install patch cords / assist in troubleshooting physical connectivity
• Perform visitor escort
• Manage ticket queue and take ownership and responsibility of queries, issues and problems assigned.
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
• Support change requests and maintenance / recovery activities including tracking, verification and documentation
• Prepare incident, performance and capacity reports
• Participate in Certification / Audit compliance and process enhancement activities
• Create process and support documentation
Job Requirements:
• Min. Diploma in IT or Engineering related field
• 1 - 2 years of Data Centre NOC experience
• Able to write and adjust technical / management documentation
• Required to travel across data centres located within Singapore
Interested applicants please send in your CV to: [email protected]
Or, you may contact Janice at 65959807 for more details!
Or, you may contact Janice at 65959807 for more details!
Lee Zhi Cheng (Janice)
R1769472
RecruitFirst Pte Ltd
EA13C6342
R1769472
RecruitFirst Pte Ltd
EA13C6342