HR Affiliates
HR Affiliates focuses on Executive Search / Recruitment and Human Resources Consulting. We deliver suitably qualified talents to our clients to meet their specific requirements. Our clients include multinational corporations from US, UK and Japan, Fortune 500 companies, Temasek-Linked Companies as well as SGX-listed companies and we cover industries in Manufacturing, Marketing & Logistics, Engineering & Construction, Chemical, Oil & Gas, Healthcare & Pharmaceutical and Real Estate & Property.
IT Support Engineer
jobsDB Ref. JSG400003003628348
Employer Ref. 6427925
To support APAC region based in Singapore, Reporting IT Manager (APAC). The IT Support Engineer role is responsible for diagnosing, troubleshooting, and solving a variety of hardware/software problems.
Qualifications
Responsibilities:
- Support end user on diagnosing, troubleshooting, and solving a variety of hardware/software problems.
- Basic troubleshooting on networking and application problems (e.g. MSCRM, VPN, Lync)
- Report and manage all support issues by logging and updating each case into IT ticketing system.
- Configure and support laptops, applications and workstations for end users.
- A team member assisting to maintain and implement servers and applications on variety of IT projects (e.g. Active Directory, Backups, Exchange, VOIP, SharePoint, etc.).
- Monitor and create monitoring alerts for servers and other IT critical infrastructure.
- Monitor and update inventory changes for hardware and software
Qualifications
- Fresh graduates only. Education in BS/MS Engineering, Computer Science, Information Technology or related discipline.
- 0-2 year’s technical experience supporting systems in a Windows environment.
- Proficient in basic networking technologies and general troubleshooting methods.
- Must have strong knowledge in supporting Windows & Microsoft Office.
- Must be aware of basic administering of Microsoft Exchange and Active Directory.
- Strong written and verbal communication skills are essential.
- Ability to work independently, identify priorities, learn quickly and work in a fast-pace