Resource Solutions Consulting Singapore Pte. Ltd
Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions.
As part of the Robert Walters Group – a world-leading specialist professional recruitment consultancy, our business has considerable resources at its disposal. With a global footprint across 24 countries, we’re able to work in close partnership with organisations and manage everything from global accounts with demanding resourcing strategies to single sites with lower recruitment volumes.
We currently source and recruit for clients in over 40 countries, manage a recruitment budget of over £2 billion and hire tens of thousands of employees each year. We’re in a strong position in the market, and aim to build on that further still – developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations.
Our service offering spans all areas of recruitment, candidate management and technology. We support our clients in gaining insight into and control over their recruitment activities while also mitigating risk and continually improving the experience of candidates and the hiring community.
IT Infrastructure Consultant
jobsDB Ref. JSG400003003628325
Employer Ref. 6427890
Our client is a global leader in managed networked IT services, operating globally and delivering locally to help customers thrive in a changing world. They have over 1000 people dedicated to support both regional multinationals expanding globally and global multinationals expanding into SEA. They serve over 600 customers across South East Asia
IT Infrastructure/Security Consultant
Job responsibilities:
- The role holder is overall responsible for the deployment and support of IT infrastructure, systems and application software and data security to external customers.
- As the Subject Matter Expert (SME), he/she provides complex technical support, resolving escalated technical support issues including proposals to ensure systems availability to the customer.
- The role includes problem diagnosis and resolution, and activities will comprise requirements analysis, testing, integrating and managing components and models, including engaging product principals to ensure problem is resolved in timely manner.
- Work with minimal supervision to evaluate, co-ordinate, test and install software/hardware provided by suppliers with appropriate controls and standards e.g. Firewalls/Data Security, Network software and hardware.
- Lead a team to test & install software maintenance upgrades provided by suppliers.
- To provide problem diagnosis and resolution liaising (level 3 support) with technical manager, peers, suppliers and customer/developer groups where appropriate; could be asked to provide full 24-hour on call emergency support.
- To lead and support recovery activities following failure including disaster recovery.
- To provide expert advice & guidance to other groups on technical and operational issues.
- To maintain all appropriate documentation is as accordance to ISO9001 standard.
- To enforce that all data security is in place in accordance to Singapore Government Security requirement.
Job requirements:
- At least a Diploma Holder in IT or any related studies
- At least 5 years' experience in the IT infrastructure deployment/implementation with focus on Windows and Networking. Windows implementation/deployment is a must
- Experience in implementation of security technologies, directory technologies and standards are a plus but not mandatory
- Knowledge in Public Key Infrastructure (PKI) and Smart Card technology is an added advantage. Those with no PKI knowledge but keen to learn will be considered as well.
- Knowledge of Networking and IP protocol
- Can work co-operatively with others to achieve team goals, and can build stable and useful working relationships.
- Awareness of costs related to own work area.
*Only shortlisted applicants will be notified
Recruiter Name/EA Personnel: Uy Princess Ramos
EA License No: 12C5536, EA Personnel Registration No: R1103286