RMA Consultants Pte Ltd
RMA Group, a multi-disciplined business services group, was established in 1988. Our mission is to maximize shareholders’ values and satisfy our customers’ needs, while providing our employees a rewarding and productive work environment while conducting our affairs responsibly in the community.
Product & Services
With Multi National Company as our main clients, we always ensure that we provide the best service to our Clients. We assist the Clients in their recruitment, payroll administration, timesheet administration, and leave administration. We also provide customized HR services according to Client’s needs.
Desktop Support Engineer (Contract/ Up to 4k)
jobsDB Ref. JSG400003003628573
Employer Ref. 6428194
*Additional Info:This is an outsourced role,payroll under agency*
Contract Duration: 1 year, renewable
Responsibilities:
- To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.
- Ensure timely escalation of major and critical incidents.
- To accurately record, update and document all the issues that users encountered.
- To install and configure new IT equipment.
- To maintain a professional level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
- Setup desktop computers and peripherals and test network connections.
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Extend computer support for systems’ software and hardware.
- Network and connect computers within organization to better communication.
- Maintain computer peripheral devices like printers and resolve associated problems.
- Gather all end-user’s IT items at one designated area in preparation of disposal vendor collection.
- Minimal Asset Management.
Requirements:
- Possess at least a NITEC or Diploma in IT or equivalent
- Min 1 year working experience would be an advantage
- Good command in English
- Working shift : 830AM – 530PM or 10AM – 7PM
- Able to start immediately
If you think you are what we are looking for, please send in your resume in MS Word format to Charm at [email protected] stating your availability and salary expectations.