DBS Bank – Consumer Banking Group

Well-positioned at the heart of a growing Asia, DBS embraces the dynamism of Asia, and bridges Asian markets for consumers and businesses through our extensive network in the region.

As a bank that specialises in Asia, we leverage our deep understanding of the region, local culture and insights to serve and build lasting relationships with its clients.

DBS provides the full range of services in corporate, SME, consumer and wholesale banking activities across Asia and the Middle East. We are committed to expand our pan-Asia franchise by leveraging our growing presence in mainland China, Hong Kong and Taiwan to intermediate the increasing trade and investment flows between these markets. Likewise, DBS is focused on extending our end-to-end services to facilitate capital within fast-growing countries in Indonesia and India.

DBS acknowledges the passion, commitment and can-do spirit in each of its 14,000 staff, representing over 30 nationalities.

wei-chyeTay Wei Chye is the Business Director of DBS Consumer Banking Group

Wei Chye, why did you choose to work in DBS?

I chose DBS because I wanted to work for a company that gives me the room to develop my own career path, based on my personal goals and aspirations. DBS has been a great place to work as it has given me numerous opportunities to excel in my career.

Another reason why I chose DBS, was because of its strong culture on work-life balance. Although we work hard, we have numerous pro-family schemes in place to ensure that we are able to manage our work and family lives.

What do you enjoy about working as a Business Director in DBS?

I enjoy being able to develop and lead DBS’ consumer banking Franchise which forms a core part of DBS’ business.

What is your job like?

I lead 7 branches in the North region within the DBS Franchise. I manage sales, services, operations and business quality for these branches. This involves working closely with the product managers to ensure that all our customers are served well.

What qualities do you look for in a candidate keen to join us as a Senior Relationship Manager (SRM), Insurance Sales Specialist (IS) or a Service Executive?

For SRM and IS candidates, I look for traits found in staff who have been successful in sales – being self-motivated and driven, having strong passion and commitment to sales and service, good interpersonal skills and who are persevering. .

For Service Executives, I will look for candidates who demonstrate a strong service DNA pleasant personality, strong passion and commitment to deliver great service.

To know more about DBS career opportunities, visit our website at http://www.dbs.com/careers/Pages/default.aspx