Ambition is a leading global boutique recruitment business listed on the Australian Securities Exchange. With coverage across Hong Kong, Singapore, Kuala Lumpur, Sydney, Melbourne, Brisbane, and London, we specialise within the areas of Banking & Financial Services, Finance & Accounting, Sales & Marketing, Supply Chain & Procurement and Technology.
Service Manager, Maintenance (IT)
jobsDB Ref. JSG400003002954040
EA License No 10C5117
Employer Ref. AS00039782
- Industry Leader in IT/Audio/VC solution
- Strong client pool with government and MNCs
- Rapidly growing in the region
Our client is an established company which specialises in IT, Video conferencing/Audio Visual Solution. Due to the rapid expansion, an exciting opportunity has arisen for a high-calibre individual to take on a management role to lead a team of 3.
Report to the Maintenance Director, you will be Monitoring maintenance expiration for existing strategy and large accounts. You will contact and follow-up with customers to ensure timely maintenance renewal. You will also be monitoring reasons of unsuccessful renewal contracts and prepare sales forecasts of maintenance renewal bookings with high accuracy rate. The measures of success for this role will be the conversion of renewal rate.
To qualify, the individuals must possess:
- Experience in Maintenance Sales
- Experience in Manpower (Facilities Management)
- Experience in Managed Services (Customer Service / Call centre)
- Good track record in account renewal
- Have developed, implemented and made improvements on operation process and documents
- Have experience in growing sales revenue and efficiency
- Have experience in leading or supervising a team
Contact Gary Wong on (65) 6854 5633 or APPLY NOW by clicking the button below quoting reference number GW39782www.ambition.com.sg R1653934
Data provided is for recruitment purposes only.
Business Registration Number: 200611680D. Licence Number: 10C5117