Service Delivery Lead
ST Electronics (Info-Software Systems) Pte. Ltd
jobsDB ref: JSG400003003188452
Job Descriptions :
Provided leadership in service delivery and infrastructure project implementation.
Managed project deliverables from technical solutions, adherence with organization standards/policies, service implementation and continuous service improvement.
Expert in Service Delivery and Service Management.
Involve presales/tender specs activities such as responding to RFP, Oral presentation, costing.
Own, develop and improve ITSM processes.
Manage projects Profit & Loss for the servicing accounts.
Held regular service management meeting with users and staffs related to operations and upcoming projects.
ITSM manager role that overseas all processes, operations and ISO 20000 audit related.
Manage/Communicate with key holders on a daily basis on operations and support.
Job Requirements :
Degree in Computer Science, Engineering (or equivalent). Other qualification with more years of experience may be consider.
5 years experience in service management / delivery.
Proven track record in implementing ITSM.
ITIL Practitioner Certification is preferred.
Skilled in managing a team with various technical skills and background.
Strong verbal, written and presentation communication skills.
Strong leadership quality.
Interested applicants, please send us a copy of your detailed resume stating the position you are applying for together with your expected salary, past working experiences (if any) and qualification in Microsoft Word format to:
The Human Resource Department ST Electronics (Info-Software Systems) Pte Ltd
ST Engineering Hub, 1 Ang MioKio Electronics Park Road#04-01, Singapore 567710
Please visit http://www.stee.stengg.com/group/infosoftware/ to know more about the company
jobsDB will send your application for review directly to ST Electronics (Info-Software Systems) Pte. Ltd
About ST Electronics (Info-Software Systems) Pte. Ltd
ST Electronics (Info-Software Systems) Pte Ltd (STEE-InfoSoft) is a subsidiary of ST Electronics, started operations in 1986 and has since emerged as the leading systems house in the region for real-time decision support systems. A key C2I (Command, Control & Intelligence) solutions provider, STEE-InfoSoft focuses primarily on providing superior Defence C2I applications, Homeland Security systems and Enterprise solutions to both civil and defence customers worldwide. STEE-InfoSoft's activities range from consultancy to design, development, systems integration, commissioning and life-cycle support of operational systems.