Career Pacific Pte Ltd
Career Pacific Pte Ltd is an Executive Search firm specialising in IT Recruitment, Mobile Applications, Engineering, Accounting and Finance placements.
Senior Systems Engineer (EUC Services) (Ref 20454)
jobsDB Ref. JSG400003003032863
EA License No 08C4525
- Responsible for recognizing, evaluating and recommending potential hardware and/or software solutions where applicable.
- Monitor support queues regularly to ensure appropriate responsiveness to end user's computer issues.
- Provide on-site technical assistance to end users with hardware and software problems and questions.
- Negotiate service level agreements with both internal and external customers and service providers.
- Prepare and implement policies, procedures and standards relating to Technology Management and Infrastructure as a whole.
- Manage vendors for the responsibilities outlined in contracts and statement of work.
- Degree in IT, Computer Science, Computer Engineering or equivalent.
- ITIL certifications
- Experience in Service Desk management and process and Desktop technologies such as Antivirus and Patch management.
- Knowledge of Windows Operating Systems.
Licence No: 08C4525