Regional Training Manager (Customer Services)
jobsDB ref: JSG400003003028918
EA License No. 07C3924
Employer Ref. 1099030
Newly created role for Regional L&D Manager for Asia
A well-established Hospitality organisation is currently seeking a Regional Learning & Development/Training Manager to take responsibility for their Customer Services Centers in Asia as well as working with local L&D to roll out initiatives.
Reporting into the Asia Lead, you will be responsible for training employees in delivering exceptional and personalized services to customers, as well as providing consistent quality to clients and partners.
Through learning needs analysis, you will establish a plan in line with corporate and regional business objectives, and act as the subject matter expert, designing, developing and delivering innovative training methodologies, standards and curriculum. To complete the full spectrum of L&D, you will also establish a method to track, monitor, review and measure results.
If you think you have the right experience for this role, then please send your CV to Ash Russell (Reg ID R1109296) at email@example.com or call +65 63030721 for more information.
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