Quality Assurance - Health Claim (Complaint Management/Customer Service)
BGC Search – INS
jobsDB ref: JSG400003002983998
EA License No. 12C5983
- Responsible for the enquiries through call from policyholders and representative related to claim matters
- Attend the policyholders/distribution/personal financial consultant's hotline
- Provide prompt, courteous service to all external and internal customers.
- Apply critical thinking and problem-solving skills to customer problems.
- Identify and resolve customer issues.
- Log and escalate any received complaint from customer to supervisor
- Follow up the request from policyholders/representative
- Diploma or Degree holder
- Possess call centre working experience in insurance/banking industry
- Possess experience in insurance claim
- Possess strong customer centric personality
- Able to work under pressure
- Able to work independently and in a team
- Excellent interpersonal and communication skills
Interested applicants kindly submit resumes using the “APPLY” button below
Do attach the following documents as well, in MS Word format
- Photo Attached
- Complete resume & detailed work experience
- Reason for leaving
- Last-drawn salary
- Expected remuneration
- Notice period, if any
We regret that only shortlisted applicants will be contacted for further discussion.
Tan Ye Yon
Register No: R1331496
Telephone: 6602 9776
Fax: (65) 6557 0606
jobsDB will send your application for review directly to BGC Search – INS
About BGC Search – INS
BGC Search is an international recruitment and search firm that identifies and delivers human capital solutions, a key aspect to every successful company's growth. We strongly believe that the quest for talent is not transitory, but continuous, and also in fostering enduring relationships built on trust for both employers and job-seekers - key factors in every company. Through established offices in Singapore and Hong Kong, BGC Search is committed to driving our clients’ successes. Through our people-oriented approach, we initiate and build strong partnerships and serve as a valuable extension to our clients' businesses.
BGC Search Pte Ltd (EA License No.: 12C5983)
Address: 10 Collyer Quay, #06-07/08/09/10 Ocean Financial Centre, Singapore 049315
Tel: 6557 0707
Fax: 6557 0606