Singapore’s Largest & Most Preferred Recruitment Company
As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the growth of our Clients in business whilst enhancing the career opportunities for our Candidates.
With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.
We serve with distinction and provide comprehensive staffing needs. As your total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.
EA Licence No.:99C4599
Perm Insurance Customer Service Associate - $2800 to $3200 - 5 days work week
jobsDB Ref. JSG400003003029198
EA License No 99C4599
Employer Ref. Kayslyn Lim
Based in a call centre environment with shift hours and reporting to the Team Manager, Premier Relationship Management, you will
- Delivering efficient and excellent service to our clients/customers.
- Provide service support to Relationship Managers assuming responsibility of the operational functions in customer service.
- Provide high value services delivery via calls/correspondence and create opportunity to develop customer relationship, whilst ensuring that delivery standards to achieve total customer satisfaction are met.
- Handle and correspond to customers’ enquiries complaints and feedback across all communication channels.
- Assist to handle calls/cases escalated by new team members.
- Execute outgoing calls to contact new customers and/or follow up with existing customers. Execute contact centre related special project assignment related to skills or experience.
- Diploma/Degree with 1 to 3 years of experience preferably in service.
- 5 days workweek (Mondays to Fridays)
- Excellent customer service with strong interpersonal and communication skills are essential
- Insurance knowledge will be an added advantage
Interested candidates, please send resumes to kayslynlim@