Search Network specializes in the recruitment of Permanent, Contract and Temporary staff for our clients in the various industries. We strongly believe in providing our clients with customized staffing solutions at an efficient and cost efficient manner. We pride ourselves on offering our clients top notch service quality in assisting each client in fulfilling unique recruitment needs.
We commit ourselves to find the right candidates for our clients and find the right career for our candidates!
Visit us at www.searchnetwork.com.sg
EA License Number: 07C4872
Guest Service Officer - Town | Hospitality Industry | Up To $2300
jobsDB Ref. JSG400003002960526
EA License No 07C4872
- Handle reservation-related calls and general enquirers from Individual Traveler, Travel Agents, Corporate bookings.
- Manage inbound enquirers from travel agents, individual travelers, corporate clients and members of loyalty program in relation to hotel reservations and booking related inquiries
- Listen attentively, identify callers’ needs and demonstrate effective sales techniques
- Provide information in a professional manner with specific emphasis on sales and service to guests in accordance with guidelines, policies and procedures
- Maintain good conversion control during each call in order to effectively manage customer service issues.
- Minimum a Diploma qualification
- Training Provided
- At least 1 to 2 years of experience working in a hotel preferred
- Great interpersonal and communication skills
- 5 Days work week with rotating shift
- Great Company Benefits and career progression
- MNC Environment
EA Personnel Registration: R1222887