Recruit Express Services Pte Ltd (RESS) is the Industrial and International Recruitment arm of the Recruit Express Group of Companies, which has for 7 consecutive years since 2007 been voted the Most Preferred HR Vendor by Human Resources Magazine.
Industrial and Functional Specialization
RESS focuses on hiring skilled and semi-skilled workers for clients in the Logistics, Manufacturing, F&B, Retail, Hospitality, Events, and Oil & Gas industries.
With more than 40 professionals focused tightly on this band of the labour market, RESS has unrivalled breath of expertise in recruiting for the functions such as Logistics, Technical/ Productions, F&B, Retails, Hospitality and Oil & Gas.
With 3 offices conveniently located in close proximity to our clients at Jurong Gateway, Tampines Central and Bishan Place, you can be sure we live up to our mission of helping people find good jobs and our clients to succeed in business at express speed!
Biz Registration No.: 200412473D
Customer Service Supervisor (Air Freight) | Boon Lay | $3200 - $3500
jobsDB Ref. JSG400003003034133
EA License No 13C6614
- Responsible for developing and maintaining excellent service to both internal and external stakeholders
- Interpret data for data maintenance
- Responsible for generating reports as per customer's requirements
- Act as a liaison with relevant departments for collection and delivery
- Responsible for tracking all outgoing and incoming goods through proper documentation
- Responsible for highlighting any issue of late shipments and update charts for reporting
- Resolve delay shipment issues and provide any other suggested recommendations for customers
- Responsible for tracking aging report and identify potential delays to inform respective manager
- Perform any other ad-hoc duties when assigned
- Min O level
- Possess at least 2 - 3 years of relevant experience in logistics industry preferably third party freight forwarding company with 1 year of supervisory lead role experience
- Possess good interpersonal skills
- Proficient in Microsoft Office applications (Excel, Word and Power Point)
- Able to commence work within short notice period
- Location: Boon Lay (company transport provided at designated areas)
- Working hours: Monday - Friday: 8.30am - 6pm / Alternate Saturdays: 8.30am - 12.30pm
Deborah Ho Yu Qing | Recruit Express Services | R1104551 | EA13C6614