Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a global leader in providing workforce solutions globally. For more than 36 years, Kelly in Singapore has been partnering the finest local companies, key government agencies as well as some of the world’s most respected multinational companies to deliver the best talent in the market. Complementing our general staffing capability, Kelly also offers great expertise in the sourcing of specialised professionals across technical disciplines such as Engineering, Technology and Science, as well as functional specialties for Finance, HR, Sales & Marketing, Procurement and Banking.
Visit www.kellyservices.com.sg and connect with us on Facebook, LinkedIn, & Twitter.
Customer Service Specialist (Benoi | Immediate - End of July 2016 | Up to $2,800!)
jobsDB Ref. JSG400003003031970
EA License No. 01C4394
- Administration related to field service team needs
- Send Service Reminders/ Transfer to Daily Planner monthly
- Open Ad-hoc/ Commission Job calls
- Weekly submission of Service Utilization report
- Receiving/ Returning of Spare Parts from/to warehouse
- Follow up on SEO back order parts
- Field service team training related issues (both internal and external training)
- Process department miscellaneous needs order
- Individual service Job File Distribution
- Service vehicles maintenance record
- Handle incoming phone calls and attend to walk-in customer inquiry
- Receive, review and process order
- Daily update on shipping backlog book and turn status
- Raise order cancellation or order change request
- Update daily cash receipt and submit to finance monthly
- Diploma in Business, Marketing, Supply Chain or Finance.
- 3 years’ experience in service / customer facing role.
- Proficient in MS Office applications and experience on with ERP.
- Strong experience in a customer facing role / previous exposure to the Service Industry.
- Previous experience conducting training is an advantage.
- Self-motivated, assertive individual, problem solver and teamwork oriented.
- Understanding of operations and the supply demand flow is beneficial.
- Working location: Benoi
- IMMEDIATE - END OF JULY 2016
- Up to $2,800
- AVAILABLE IMMEDIATELY!
- ONLY Singaporeans may apply