Customer Service Executive (FCL/Logistics)
jobsDB ref: JSG400003003188419
EA License No. 98C5473
Employer Ref. 3924660/001
Our client is looking for a customer service executive who is experienced in supply chain management and logistics (preferably FCL). The selected candidate will work in a team of 3-4 executives to handle coordination work for all shipments as well as liaise with customers, officers and 3rd party vendors. Candidates with experience in freight forwarding, sea freight and shipping are encouraged to apply.
Our client is a European based global leader in freight services with almost 30 years of experience in the industry. They are highly innovative and have a strong reputation for their efficiency of operations. They have offices in more than 160 countries and are well known for their excellent services in transporting complex cargo.
The candidate will provide efficient customer service and account management to new and existing customers.
*Responsible for coordinating all incoming and outgoing shipments based on allocation.
*Handle import and export shipping documents.
*Liaison work with customers, transporters, carriers and external vendors.
*Manage all customer enquiries.
*Troubleshoot operational issues encountered.
*Handle invoices, receipts and follow up on statement of accounts for payments receipts from customers.
*Customise solutions for customers as and when required.
*Sourcing of space based on customer requirements.
The ideal candidate should have 2 to 5 years of relevant experience in customer service as well. He/She should be resilient and able to work well under pressure, handling complex customer demands. Candidates with experience in freight forwarding, shipping, supply chain and logistics are strongly preferred. Knowledge of dangerous goods will also be an advantage. PRs and Non Singaporeans are welcome to apply.
The selected candidate will gain the opportunity to be a part of an innovative and multinational team, with room for growth within and across the different departments in the Singapore office.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kevin See on +65 6416 9412.
About Page Personnel
In 2011, Page Personnel was launched in Singapore, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.
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