Singapore’s Largest & Most Preferred Recruitment Company
Established since 1996, Recruit Express has emerged as a leading staffing solutions provider that has set a proven track record for matching the right people to the right organisation within the shortest time. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest caliber to employers who only want the best in their teams.
In our relentless pursuit of excellent service, we have adopted best practices and dynamic growth strategies in expanding our operations across the Asia Pacific regions: we now operate from 18 offices in Singapore, Taiwan, Malaysia, Hong Kong and Australia, as well as affiliates in Shanghai, Tokyo and Bangkok.
With over 400 committed consultants from various professional backgrounds and disciplines, we make a difference by delivering top-notch services to our clients and candidates alike.
EA License No. 99C4599
1 year contract Customer Service Executive (24/7 shift)
jobsDB Ref. JSG400003002961263
EA License No 99C4599
- Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services.
- Respond to customers’ queries and concerns with the aim of achieving first call resolution.
- Follow up promptly with customers to resolve issues.
- Provide customers’ feedback to respective business partners in order to improve customer experience.
- Introduce and educate customers on the self-service/automated banking channels.
- Perform after- call administration work.
- Has a passion for service
- Previous service experience will be an advantage
- Able to work in a fast-paced and demanding environment
- Able to commit to shift work
- Will be required to work 5 days in a week, including weekends and public holidays
Interested applicants, kindly send your resume to jerlinaw@ recruitexpress.com.sg
Attn: Jerlin Aw Bi Zhi (R1218675)