EPS Consultants Pte Ltd
We specialize in providing the following services:-
1. Recruitment and staff placement
2. Executive Search and Headhunting
3. Contract Staffing and temping Services
4. Foreign Staff Recruitment
5. HR Consulting and advisory services
Our range of services include full-time placements and contract staffing across all industries. We have successfully placed candidates for all job levels for industries ranging from information technology, finance, banking, engineering, manufacturing, purchasing and logistics to sales and marketing etc.
Customer Experience and Planning Manager
jobsDB Ref. JSG400003002983224
You will play a key role in planning and driving Annual Operating Plan (AOP) preparations for Consumer Operations through projects and working closely with the relevant stakeholders and providing monthly updates for Management’s review. You will also be in charge of the monthly business process reviews to constantly drive improvements in Consumer Operations. Closely monitor and work with frontline teams on actions plans and initiatives to ensure Customer Experience (CE) targets are achieved in the different areas.
To succeed in this role, you must be equipped with a Degree alongside 3 – 5 years of relevant experience in similar function. Must possess good analytical skills with strong customer and business focus. Thrive in a fast-paced and dynamic environment with the ability to work with given timelines.
HOW TO APPLY:
Please state your availability, current & expected salaries for processing purpose.
NOTE: Potential candidates will be contacted for a detailed discussion either via email or phone.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.
Ong Qian Yi | EA Registration No: R1654837