Client Success Manager
jobsDB ref: JSG400003003034451
EA License No. 11C4388
Employer Ref. 1006076
The marketing technology industry is growing at lightning speed, and that's why we are on the lookout for a dynamic Client Success Manager to join this innovative company and be a part of major growth!
As the next Client Success Manager, your natural ability to forge strong, long lasting relationships with clients will shine through your passion for technology to create better business.
If you're a believer in delivering a best in class customer experience to all clients, and looking to work within an exciting and fast paced environment, we want to hear from you!
You will be responsible for nurturing, growing and maintaining relationships for this company's world renowned client base, whilst implementing the technical requirements, all while identifying new client opportunities to ultimately, ensure client satisfaction. WOW!
You will have a knack for developing savvy sales presentations, and have the ability to woo clients with product demonstrations.
You will have the skills to not only deeply understand the products, but also train and assist clients to build and be successful with the product and handle difficult customers and challenging situations.
You will take a consultative approach whilst coaching your clients on technical requirements to orchestrate a clean, clear and flawless process.
Desired Skills and Experience
*A minimum of 3 years of experience of SaaS client success, account management and/or sales experience gained within the digital marketing space.
*Ability to build and nurture trusted relationships and close deals.
*Project Management experience with proven capability to work with technical teams.
*Software is your friend, not your foe.
*Ability to adapt quickly in a fast-paced and start-up environment.
*Love for teamwork and commitment to building a world-class customer experience together.
Want to be in the running for this exciting opportunity? Click apply and attach your CV or contact Alycia @ +65 31575642 for more information.
EA License No: R1436719 | Agency License No: 11C4388.
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If you're a believer in delivering a best in class customer experience, and looking to work within an exciting and fast paced environment, let's chat!