A popular two-day workshop that will
transform your writing skills
with Shirley Taylor
Leading authority in modern business writing, e-mail and communication skills |
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| Date: |
 10-11 March 2011 |
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9-10 June 2011 |
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| Duration: |
2 days, 9:00am –
5:00pm |
| Fee: |
S$755 |
| Venue: |
4-star Hotel, located in Central Singapore(TBA) |
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- Fees are subjected to prevailing GST
of 7%
- Includes course materials, light refreshments
and lunch
For more information, please contact LearningDB.com at 6861 1000 or email to learning@jobsdb.com.sg |
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Payment
must be made before the commencement of
the workshop. No cancellation is allowed
7 days prior to workshop. |
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The typical executive today spends approximately 20-25 per cent of their time writing. Yet writing is a skill that few people seek to improve. With so many e-mails, letters and other documents to write and time being an issue, writing effectively can be very demanding, but the truth is that your writing skills can make a big difference to your efficiency, productivity and career success.
In this comprehensive, interactive workshop, Shirley Taylor, best-selling author of many communication and business writing books, will show you some simple but powerful techniques that will help you to avoid misunderstanding and become a better business writer. Shirley will show you how to organise your words and thoughts on paper, structure your messages logically, present your documents attractively, and improve the format, style, language and tone of all your written communication. When you follow these guidelines, you will transform your business writing skills, increase the impact of your writing, and get the right results!
Remember, what you write reflects your company's image and also gives an impression of you. This workshop will help you make sure it's a good one!
Don't miss this highly popular, effective and lively workshop!
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This program aims at helping participants to:
- Appreciate the main problems in today's business writing.
- Identify old-fashioned phrases and standard overused jargon.
- Use modern business language instead of old-fashioned great-grandfather writing.
- Apply the main rules of good business writing.
- Structure documents logically using Shirley's 4 Point Plan.
- Use consistent layout for all business correspondence.
- Enhance your e-mail communication skills.
- Analyse real business documents to improve format, style, language and tone.
- Compose effective letters, memos, faxes and e-mails.
- Ensure your messages are read, understood, remembered, and get results.
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Common problems in today's writing
- Get the foundations right
- Understand punctuation
- Touch up your grammar
- Local specialities
Introduction to business writing
- What do you know about business writing?
- The 3 R's of reader-friendly writing
- The importance of writing as you speak
- Touch up your tone
Writer-centred writing
- Your 7 steps to success in business writing
- Shirley's 4 Point Plan
- In-depth look at openings and closings
- Create a visual appeal in your documents
Good writing in the 21st Century
- Compose SMART subject lines
- Use modern terminology
- Remember the KISS principle
- If you wouldn't say it, don't write it
Turn on the style
- Polish up your professionalism
- Passive vs active voice
- Be positive and proactive in your writing
- The importance of proofreading
E-mail at work
- Highs and lows of e-mail
- Are you an angel or a devil on e-mail?
- Business e-mail netiquette
- Top 10 courtesies online
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Shirley Taylor
Shirley Taylor has established herself as a leading authority
in modern business writing and communication skills. She is author of 6 successful books on communication skills, including the international
best-seller 'Model Business Letters, E-mails and Other Business Documents 6th edition', which has sold almost half a million copies
worldwide. With over 20 years experience in teaching and training, Shirley puts a lot of passion and energy into her workshops to make
sure they are entertaining, practical and informative, as well as a lot of fun.
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“Shirley has done well. I have learnt a lot during the 2 days. This workshop is really interesting and I will definitely recommend it to my colleagues.”
Winston Au
Head Air Traffic Services, Civil Aviation Authority of Singapore
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Presentations, Q&A, quizzes, games, individual exercises and group work. Participants will be encouraged to participate and share examples from their own experience. All participants will receive a comprehensive workbook packed with tips and advice on how to write better business letters, memos, faxes, e-mails and other documents.
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