Winning ways to improve your etiquette and put
your best face forward every time
with Tina Altieri
Popular television presenter,
media trainer and communication coach |
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| Date: |
 23 June 2010 |
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20 Oct 2010 |
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| Duration: |
1 day, 9:00am – 5:00pm |
| Fee: |
S$395 |
| Venue: |
4-star Hotel, located in Central Singapore(TBA) |
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- Fees are subjected to prevailing GST of 7%
- Includes course materials, light refreshments and lunch
For more information, please contact LearningDB.com at 6861 1000 or email to learning@jobsdb.com.sg |
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Payment must be made before the commencement of the workshop.
No cancellation is allowed 7 days prior to workshop. |
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In this competitive environment, being an outstanding success is not easy. The demands on your time and resources can be insurmountable. In such a challenging environment, it's difficult to put your best professional image forward all the time.
In this engaging workshop, Tina Altieri will show you how easy it can be to make some simple adjustments to your attitude and behaviour so that you practice perfect business etiquette and shine in any situation.
Business etiquette is a set of rules and guidelines that make your professional relationships more harmonious, productive, manageable and meaningful. It's a powerful, practical and profitable skill you can use when it counts to get a job, keep a job, or succeed on the job.
In this highly practical and interactive workshop, Tina Altieri will teach you some strategic tools and techniques that will help you to perform at your peak, distinguish yourself from the rest, and make a positive impact, both in work or social settings. Tina will show you how you can be a shining example when it comes to representing your company, meeting clients from all over the world or improving your chances of promotion.
This comprehensive workshop not only focuses on the right way to behave in a range of business scenarios, but it will also give you the vital tips and techniques to improve your confidence, attract more positive recognition and make your working life much more rewarding.
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Office managers, managers, executives,
sales/marketing staff, customer service staff, receptionists,
secretaries, co-ordinators, office professionals, administrative
and support staff. In fact anyone who needs to learn
more about correct business etiquette and enhance their
professional image.
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This program aims at helping participants to:
- Learn essential etiquette tips that are
vital to make a positive impact every time.
- Polish your professionalism in the boardroom
or at the dining table.
- Increase your visibility and credibility
by treating colleagues and clients with courtesy and
respect.
- Discover how to create a real ‘presence’
and make a great impression.
- Handle some difficult and uncomfortable
workplace challenges.
- Promote your skills and experience to
give yourself the winning edge.
- Understand the differences in the way
men and women do business.
- Adapt your attitude and skills for success
in a multi-cultural environment.
- Increase your confidence in dining and
entertainment scenarios.
- Understand cyberspace protocol and how to avoid the pitfalls of social networking sites.
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Presentations, discussions,
group work and a self-assessment instrument will help you
to discover your existing knowledge in business etiquette
and realise where improvements can be made. Role-plays of
common scenarios in the workplace and skills practice will
encourage everyone to participate in a non-threatening environment.
In this engaging workshop, Tina will take you on a fun,
interactive and innovative learning journey. You will also
receive a follow-along workbook, which will be a valuable
reference guide for the future.
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Start displaying brilliant
business etiquette today
- Test your business etiquette with this
assessment quiz
- The barriers to creating a positive professional
image
- How to break these barriers and identify
your strengths
- Top 10 qualities that make a powerful
impact in the workplace
First impressions are lasting impressions
- Making your best possible first impression
at any level
- How to create a ‘presence’
in various business scenarios
- 5 signs that you are not maximising your
presence
- Your behaviour in a social environment
vs business meeting
Dress for success
- Learn how successful executives dress
to win and stay at the top
- The key dress code rules often broken
by men and women
- How to look your best without breaking
the bank
Hot and uncomfortable issues in
the workplace
- Issues that could hold you back from
being a success in the office
- Gossip, sex, rumour and office politics
– how to handle sensitive issues
- How to become a ‘business etiquette
traffic cop’
- Top 5 crisis management tips before situations
get out of control
Around the world in etiquette ways
- Differences in etiquette of leading business
territories
- How to best prepare yourself for meeting
international clients
- Tools for success in building good relationships
across cultures
Social and entertaining etiquette
- How to be the perfect host and guest
when entertaining for business
- Wining and dining tips and techniques
- Interactive role play to use your new
business etiquette social skills
Essential cyberspace protocol
- Learn the vital 'unspoken' rules of communicating in cyberspace
- The pitfalls of social networking sites and their ability to affect your caree
- Learn the basic legalities of communicating on social networking sites
Moving forward professionally
- Critical success factors for better promotion
prospects
- Steps for success in promoting your skills
and experience
- Highlighting your best business assets
in appraisal or promotion scenarios
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Tina Altieri
TV anchor, professional MC and public
speaking trainer, Tina Altieri is a polished presenter
who has mastered the art of engaging an audience. Tina
has earned respect through her 20 years in the Australian
broadcast news business. Living in Singapore now, Tina
is a sought-after coach in Southeast Asia. She conducts
training in media interview skills, public speaking,
communication and presentation skills. Tina is passionate
about showing individuals how selling themselves in
the right way can mean the difference between a good
and a great career.
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“The trainer was excellent - well-versed in the subject mater - and she made the workshop a great learning experience. It will benefit everyone in the corporate world.”
Sharon Kow
Team Administrator, Energy Market Company
“Enjoyed the quick and fast exercise sessions. This workshop will help, particularly in creating cohesive teams. Keep up the good work. Excellent value for money.”
Jeffrey De Laure
Sales Director, T-Systems
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