Appraisals
can be a can of worms. Often manager hate doing them, others hate
having such meetings, and that applies at all levels
Foundation to Success
The secret to successful appraisal is preparation for both parties:
the appraiser and the appraisee. Let us consider each in turn.
The appraisees must know the agreed system and the areas
of activity to be addressed. They need to be ready and able to participate
in a constructive analysis and discussion. Thus preparation is much
more than simply "thinking about the meeting" just ahead of it taking
place. Appraisal is a pulling together of thought and analysis that
go on through the year; or should do. So preparation needs to be
spread over the long term as well. It is useful to keep a file and
make notes progressively about areas that seem worth discussing.
Often topics for discussion will, in any case, be the subject of
ongoing review and action. In that case the appraisal will act as
a review progress to date and to highlight future need rather than
being a starting point.
Immediate preparation is important too. The appraisal
meeting, like any other needs a considered agenda and at this level
this should be as much the responsibility of the appraisee as anyone
else. There is a danger of feeling nothing is really necessary but
to "play it by ear", especially if people involved know each other
well and instinctively opt for informality.
The appraisers will likewise need to think ahead about
the meeting. They should be familiar with the appraisal process
overall it is primarily a matter of adapting the approaches used
to a particular individual. The appraisers, should, most likely,
be responsible for taking the initiative and for directing the process
and the meeting. Because the appraisal is the culmination of a larger
process, it is difficult if not impossible to conduct a meeting
in the absence of having monitored activity to some extent during
the year.
Final preparation might well take the form of appraiser
and appraisee getting together to decide the final agenda or timing.
At the very least an agenda must be set out in advance.
Given this preliminary consideration, the meeting, which
typically lasts from perhaps 90 minutes to a whole morning, should
go smoothly. Though this can only be in the case provided the attitude
of those involved is positive and constructive, and this in turn
will tend to relate to the overall organisational that prevails.
Next week ... how to run your appraisal meeting and what
you need to follow up with
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Patrick Forsyth is a tutor at SIM
executive development seminars. He runs Touchstone Training & Consultancy,
United Kingdom, and specialises in marketing, sales and, management
communications kills. This article is republished with permission
from Patrick Forsyth, it first appeared in Today's Manager Magazine,
Apr-May 2003.
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